Tanner Medical Center/Carrollton Earns National Recognition for Patient Experience
Wednesday, December 24, 2014
Tanner Medical Center/Carrollton has earned its second consecutive Guardian of Excellence Award for achieving patient experience scores that rank in the 95th percentile, and a Beacon of Excellence Award for doing so consistently during the past three years.
The awards were presented by Press Ganey Associates, one of the nation’s leading patient experience firms. Tanner Medical Center/Carrollton was recognized for its high scores in inpatient care, ambulatory surgery and medical practice.
“Our achievements in clinical care are as important as our achievements in patient care,” said Loy Howard, president and CEO of Tanner Health System. “There are many fine clinical hospitals that have lost their personal touch. For us, remembering that every patient is also our neighbor keeps us focused on delivering not only exceptional care, but an exceptional experience.”
The Press Ganey Guardian of Excellence Award is a nationally-recognized symbol of achievement in health care. Presented annually, the award honors clients who consistently sustained performance in the top 5 percent of all Press Ganey clients for each reporting period during the course of one year.
The Beacon of Excellence award is given annually to the top performing organizations on the basis of extraordinary achievement. The award recognizes clients who have maintained consistently high levels of excellence in patient experience and clinical quality performance.
Press Ganey partners with more than 11,000 healthcare facilities, including more than half of all U.S. hospitals, to reduce suffering and improve the patient experience.
"We are proud to partner with Tanner Medical Center/Carrollton,” said Patrick T. Ryan, CEO of Press Ganey. “The award is a testament to the organization’s commitment to deliver more patient-centered care. By achieving and sustaining this level of excellence, Tanner is benefiting patients and helping advance the quality of health care.”
For more information on Tanner’s quality benchmarks and how it compares to other hospitals in the region, visit www.TannerQuality.org. More information on Press Ganey can be found at www.pressganey.com.