Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

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Pre-Authorization

Q: How do I know if my services require prior authorization?
A: Each insurance company varies in their requirements for pre-authorizations. Call your insurance company or refer to your insurance handbook for information on prior authorization. Some services will not be paid without prior authorization.

Q: Who is responsible for obtaining pre-authorizations?
A: It is usually your responsibility to ensure pre-authorizations are obtained before receiving services. The doctor and the hospital will make every effort to obtain or help obtain pre-authorizations, but you should always call your insurance company to make sure requirements are met.

Blogs

Navigating Women's Mental Health Through Every Stage of Life
Navigating Women's Mental Health Through Every Stage of Life

Women's mental health is influenced by unique challenges at different life stages, from hormonal changes to societal pressures. This blog, written by Dr. Heather Ford, explores how women can prioritize their mental well-being through each phase of life.

Common Orthopedic Conditions You Should Know
Common Orthopedic Conditions You Should Know

Your bones, joints, muscles and tendons work together to keep you moving, but when something goes wrong, even the simplest tasks can become difficult. Whether caused by aging, injury or overuse, orthopedic conditions can lead to pain, stiffness and limited mobility, affecting your daily life. Understanding some of the most common orthopedic issues can help you recognize early warning signs and seek treatment before the condition worsens. Here are seven orthopedic conditions you should know about — and what you can do about them.

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