Info for Patients and Visitors

Questions about your bill? Insurance? Parking? Visiting hours? Find answers to those questions and more.

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Pre-Authorization

Q: How do I know if my services require prior authorization?
A: Each insurance company varies in their requirements for pre-authorizations. Call your insurance company or refer to your insurance handbook for information on prior authorization. Some services will not be paid without prior authorization.

Q: Who is responsible for obtaining pre-authorizations?
A: It is usually your responsibility to ensure pre-authorizations are obtained before receiving services. The doctor and the hospital will make every effort to obtain or help obtain pre-authorizations, but you should always call your insurance company to make sure requirements are met.

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