Secure messaging lets you reach your care team without calling the office. It's a convenient way to get answers about medications, symptoms or follow up instructions between appointments.

Most messages receive a response within 1 to 3 business days. If you have an urgent health concern, call your primary care physician or dial 911.

MyChart reminds you when refills are due and allows you to request them instantly online so you don't run out of medication.

Many scans, including diagnostic imaging, can be scheduled directly in MyChart. You can compare locations and appointment times and choose what works best for you.

MyChart reflects the information stored in your medical record. If something looks incorrect, speak with your provider or contact the medical records department for updates.

Yes. With permission, you can receive proxy access to view and manage the care of children or other loved ones. This can help with appointments, medications and follow up care.

Families can connect accounts so several dependents' care can be managed from a single login.

Yes. Many organizations support a feature called Happy Together, which allows you to link accounts so your information appears in one view.

MyChart is only a window into your legal medical record. Medical records must be stored by healthcare organizations and cannot be deleted. You may deactivate your MyChart account if you no longer wish to use it.

Only organizations that use Epic software are listed in MyChart. If yours does not appear, they may offer a different patient portal. Contact your provider directly to learn how to access your medical record.